Privacy Policy
At Johanns Travel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, why we collect it, and how it is used.
We regularly review this policy to ensure transparency and maintain trust with our customers.
About Personal Data
Personal data refers to any information that can identify a living individual. This may include your name, email address, phone number, or other personal details.
Johanns Travel is committed to handling personal information securely and responsibly, regardless of where our customers are located.
How We Collect Your Data
We may collect personal information when you contact us by phone, send us an email, fill out a form on our website, request travel information, book a tour or travel service with us, or subscribe to our newsletter.
The information you provide is securely stored in our internal system and is not stored publicly on our website.
We may use trusted email communication services to send updates or newsletters. Your information will never be shared with unauthorized third parties.
Information We Collect
The personal data we may collect includes your name, email address, phone number, country of residence, and travel preferences or interests.
When booking a tour, we may also collect additional details such as your address, date of birth, passport information if required for flights or visas, and health information only when necessary for travel arrangements.
This information helps us provide a personalized and safe travel experience.
How Your Information Is Used
Your personal information is used to provide our services and communicate with you. This may include preparing travel quotations, discussing travel arrangements, sending requested travel information, booking tours and travel services, providing updates about your booking, informing you of important changes or emergencies, requesting feedback about our services, and sending relevant travel offers or newsletters with your consent.
Johanns Travel does not sell or rent personal data to third parties.
Customer Content and Images
If you share photos, reviews, or travel stories with us after your tour, you may give permission for Johanns Travel to use them on our website, blog section, social media platforms, or marketing materials.
We will always credit your name when appropriate. If you prefer not to display your name, you can request that it be removed.
We only use content that you voluntarily provide and approve for use.
Marketing Communications
With your consent, we may send you travel news and updates, special offers and promotions, and travel inspiration and destination information.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Who Can Access Your Data
Your personal information is only accessible to Johanns Travel and is used solely to provide our travel services.
We may share necessary information with trusted service providers only when required to complete your travel arrangements, such as hotels, airlines, and transportation providers.
Our website may contain links to other websites. Please note that Johanns Travel is not responsible for the privacy practices of external websites.